OK, so this is where we (hopefully) prove that there is an evidence base to all this stuff. We don't think you should just believe it because we say it- especially as some of it may sound slightly fluffy!
There is a wealth of office-based research available demonstrating the negative outcomes of incivility in the workplace. We have gathered some of it here for you to peruse and ponder.
We are extremely interested in how this translates to the clinical setting, with research beginning to surface that correlates with the previous findings. Our work will go on to add to this, and we want to show you, and guide you, and convince you that civility is something to champion and promote.