Dr Chris Turner, of Civility Saves Lives and consultant in emergency medicine, was invited by the NHS Highland Medical Education team to lead a series of lectures and workshops exploring the impact of our behaviour on our colleagues and workplace. Learn more at https://www.civilitysaveslives.com NHS Highland https://www.nhshighland.scot.nhs.uk/

This is a short video on how we should be kind to each other at work and at home. We recognise that we are all working under a time of increased stress and therefore now more than ever we must support each other and treat each other with respect and kindness. Bad behaviour will not be tolerated

Dr Suzette Woodward, director of the Sign up to Safety Campaign that ran from 2014 to 2019, describes the equally important behaviours of kindness and civility that support patient safety. Find out more about the NHS Patient Safety Strategy https://improvement.nhs.uk/resources/patient-safety-strategy/

How we treat each other at work has an enormous impact on how teams perform – with potentially fatal consequences if you work in healthcare. Chris Turner reveals the shocking impact of rudeness in the workplace, arguing that civility saves lives. __ At TEDxExeter 2019 our theme was The Art of the Possible. We’re living in an age of polarity where many communities are feeling more and more divided, against a backdrop of increasingly populist politics which risk dividing us even further. Our talks offer an opportunity to pause and consider the future we want to create, the possibilities that may be obscured in the busyness of our everyday lives, and how we might get there. Find out more about TEDxExeter at https://www.tedxexeter.com/ TEDxExeter CURATOR: Claire Kennedy - https://twitter.com/clairekennedy__ PRODUCTION: First Sight Media - https://twitter.com/firstsightmedia __ Chris Turner is a consultant in emergency medicine at University Hospitals of Coventry and Warwickshire. He founded and runs Civility Saves Lives, a campaign that aims to raise awareness of the power of civility in healthcare. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx

'See how incivility affects all of us in the NHS and how that can impact patient safety. Join the staff of Epsom and St Helier University Hospitals NHS Trust on their journey as they reflect on the real-life effects of both incivility and active kindness. This video was devised, filmed and produced by the Elena Power Simulation Centre.'

Dr. Jia Wang, associate professor in the Department of Educational Administration and Human Resource Development, examines the growing epidemic of workplace incivility through microaggressions visible in the modern workplace.

Learn how you can use data and science to make work better at https://g.co/rework Dr. Christine Porath, associate professor at Georgetown University’s McDonough School of Business, shares her research that shows how experiencing or observing uncivil behaviors at work can have major, negative impact on wellbeing, creativity, productivity, and performance. A number of studies have shown that incivility robs cognitive resources and disrupts attention, whether someone is the direct subject or just a bystander. Incivility interferes with information processing and recall and impacts the ability to make decisions. In the workplace incivility can lead to profound consequences like major medical mistakes. On the flip side, civility makes work better, leading to great gains for organizations. This video was recorded at the re:Work 2016 event.

“The 3 C’s: Civility, Communication, and Character” Diana Damron is a speaker, trainer, and coach whose focus is on what she calls “The 3 C’s: Civility, Communication, and Character”. As a former television anchor, reporter, and producer who has worked in both the public and private sectors, Diana has seen what happens to a work environment and the people in it when the importance of The 3 C’s is not embraced. People disengage; negativity, even depression spreads, and productivity evaporates. Diana’s goal is for us to adopt and activate civility in our professional, as well as personal lives. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx

Shelby Scarbrough talks about Civility as part of the TEDxNapaValley 2016 "Go Figure!" event. Find out more about Shelby and her work here - http://www.shelbyscarbrough.com/ Shelby's Event Photos are here - https://www.flickr.com/photos/tedxnapavalley/albums/72157667654397212 This video was produced by 20/20 Productions (http://www.2020productions.com/) in conjunction with 3 rock marketing (http://www.3rockmarketing.com) Shelby is an entrepreneur with a distinguished public service career. In addition to launching many businesses, she worked with many U.S. Presidents, international heads of state, and even the Pope. She served as Global Board President for the Entrepreneurs’ Organization and is co-founder of nCourage Entrepreneurs, a private angel fund that supplies early-stage funding to promising, innovative companies. She defines the common core of her work as the practice of civility and the power of protocol and the passion in problem solving for leaders in business and government alike. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx