These slides give a brief overview of what forms the basis of our message; what is incivility and why does it matter?

Put simply; incivility impacts patient care. When we tolerate this, patient outcomes are severely negatively impacted.

This is one of our clearest summaries of why we feel the message of Civility Saves Lives is so important. This is also where it all began for us; as these stats formed the basis of a conversation between Chris and Joe over a coffee prompting the early formation of what is now Civility Saves Lives.